Posts Tagged New Lenox Fire Chief Steve Engledow

New Lenox Fire Protection District news

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Deputy Chief Adam Riegel was recently named the new fire chief of the New Lenox Fire Protection District (NLFPD).

He will replace Chief Steve Engledow on June 26. Engledow’s last day with the district will be June 24 after a 45-year career in the fire service with three years as chief in New Lenox.

Riegel will be sworn in as chief at the June 19 district’s board of trustees meeting. He has been in fire service for 18 years, with 14 years in New Lenox.

Riegel was one of two deputy chiefs in the department of 56 people. Deputy Chief Dan Turner will continue in that role, but the department will no longer have two deputy chiefs.

Riegel began working as a volunteer with the Salina Township Fire Protection District in 2000 and became its chief in 2012. In 2003, he started in New Lenox as a firefighter/paramedic and worked his way up to lieutenant and battalion chief before being promoted to deputy chief in 2015 where he oversaw operations

He is on the operations committee for Lincolnway Dispatch Center and is assisting with the transition to the new Laraway Communications Center. He is currently vice president of MABAS 19 and president of the NLFPD Pension Board. 

Riegel has an associates degree in agriculture production and management from Joliet Junior College and a bachelor of science in fire science from Columbia Southern University.

thanks Dan

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New Lenox Fire Production District news

Excerpts from

After 45 years in the fire service and three years running the New Lenox Fire Protection District, Steve Engledow will retire June 23.

He was a Joliet firefighter for 28 years and Troy fire chief for five years, said Thursday “it’s time for the younger group to take over.”

He said the Board of Fire Trustees will choose his replacement at a later date, but he will not be involved in the hiring process.

Engledow said he was hired in New Lenox to reorganize the department, splitting some jobs and condensing others while clarifying who some responsibilities were assigned to. He also enacted a line-item budget to control spending each year and implemented an equipment replacement schedule.

Engledow grew up in Harvey and moved to Frankfort when he was 15 – attending Lincoln-Way High School. Getting holiday shifts at an early job required joining the chemical factory’s fire brigade.

After serving as a Country Club Hills firefighter, he became a Joliet firefighter and eventually rose to deputy chief. He also served as a part-time assistant chief for the East Joliet Fire Department before taking over the Troy Fire Protection District.

He advises firefighters beginning their careers to pursue as much education as possible.

Engledow will be moving to South Carolina, where he has owned property for several years.

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Will County finds problems with new 911 system

Excerpts from the

After three months of enduring frequent computer crashes and glitches, New Lenox Fire Chief Steve Engledow has had enough and is urging the Will County 911 board to dump the recently upgraded 911 system by Motorola Solutions.

System crashes and slow responses have been common complaints among dispatchers and police and fire personnel since the new Premiere One system began operating Nov. 6. The complaints are that the Premier One software shuts down or freezes up without warning and the map screen goes blank or fails to provide proper directions. Dispatchers say they have had difficulty sending information to mobile units.

The system also at times provides wrong information about the responding agency or sends the wrong personnel or equipment to a scene, according to Engledow and other local police and fire officials who attended a Jan. 29 special meeting of the county’s Emergency Telephone System Board (ETSB).

Deputy Sheriff Robert Contro said it has been an IT nightmare with the sheriff’s department’s 175 laptop computers, leaving officers at times unable to write tickets, according to a video of that meeting.

“We are very frustrated. People on the street can’t do their job,” Mokena Police Chief Steve Vaccaro said. “Police officers lives are at stake. Community safety is at stake.”

No one has been harmed yet as a result of the system failures, but the potential is there, said Steve Rauter, director of Wescom, one of the county’s busiest dispatch centers, in Plainfield.

Channahon Police Chief Jeff Wold said at the meeting that his officers were put in danger when they failed to get information from dispatchers about a domestic violence incident, in which a man was hiding in a house with a knife, because the system froze for 10 minutes.

Emotions ran high during the 2 1/2 -hour session, which gave the county’s emergency personnel a chance to air their concerns to representatives from Schaumburg-based Motorola Solutions. The company issued a statement that says, “Motorola Solutions developed a dispatch software solution to meet Will County’s requirements and is committed to continue working with our customer to resolve issues with priority resources and expertise, and meet or exceed the county’s expectations for reliability and service.”

The ETSB began looking for a new 911 system four years ago for its six dispatch centers and decided to upgrade rather than replace the existing system. It awarded a $2 million contract to Motorola, but the revised system became complicated and took two years to complete. The ETSB is withholding $900,000 of the $2 million contract until the problems are resolved.

“Motorola is working on an aggressive timetable set by the board,” said Steve Figved, ETSB’s chief administrator. “They have guaranteed this will be fixed. … I really believe they will meet that deadline.”

thanks Dan

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