Excerpts from nbcchicago.com:
The city’s Office of Emergency Management and Communications will pay $75 million dollars to upgrade the 911 center. The new system will accept texts, photos and videos, and it will be able to automatically pinpoint a cell phone caller’s location. That same technology will be able to find the nearest
first responderpolice officer or firefighter.The city’s current 911 system is almost 25 years old making it important to upgrade considering most calls come from cell phones. The new system will be able to handle all digital inputs. Both police and fire dispatch operations in the city will have access to the same information in real time. The transition to the new 911 center will take 3 years.
