There are two 911 call centers in Winnebago County, one for the county and one for the City of Rockford.
The city and county continue to look at ways to be more efficient and collaborative, and one thing that is moving forward is consolidation of the two call centers.
The fire department says it’s focused on technology first, and that could take as long as 18 months, but if the two centers combine, Fire Chief Derek Bergsten says it’s the citizens who benefit.
“The biggest thing that citizens would have is they would have one answering point. They make one phone call, all the 911 calls come to one location, you don’t have to be transferred, it will be handled more efficiently and quickly, and then have less chance for errors,” said Bergsten.
Bergsten says there would still be the same number of dispatchers, so it’s not necessarily a cost-saving measure.
Archive for July 19th, 2017
photos from Josh Boyajian
Photos from Steve Redick of the new E-ONE Metro 100 truck in Schiller Park
Excerpts from the DailyHerald.com:
An early morning fire Monday at a Roselle shopping center caused at least $500,000 damage and forced the temporary closure of six businesses.
Firefighters responded around 1 a.m. to the fire in the Cross Creek Commons shopping center at Plum Grove and Nerge roads. When they arrived four minutes later, there ws fire and heavy smoke coming from the facade above the main entrance to Pop’s Pizza & Sports Bar that spread along the facade in either direction.
Firefighters spent more than an hour battling the blaze before bringing it under control. The cause of the fire hasn’t been determined, but authorities believe it started in the facade near the Pop’s sign.
At least 50 firefighters battled the blaze. Roselle received assistance Bloomingdale, Carol Stream, Glendale Heights, Hanover Park, Itasca, Elk Grove Village, Schaumburg, Streamwood, and Bartlett.