Excerpts from the ChicagoTribune.com:
Buffalo Grove officials recently repaired a broken landline emergency phone at one of their fire stations after a person they believed was bleeding used the phone to call for assistance but never received an answer.
Firefighters added signs near the front-door vestibule of Station 25, 505 W. Dundee Road, Buffalo Grove, to try and better notify residents of a doorbell to the station since the person never attempted to ring the doorbell, although it was working fine at the time of the incident, authorities said. The emergency phone also is located near the vestibule.
Buffalo Grove police and firefighters never located the person who tried to contact them in late December through the phone, which was programmed to dial 911 automatically but also has been rarely used in recent years, said Deputy Village Manager Jenny Maltas.
Sometime between 11 p.m. Dec. 29 and 7 a.m. Dec. 30, a person who tried to use the emergency phone at Station 25 left behind drops of blood at a parking lot near the front vestibule and also near overhead garage doors at the station, Buffalo Grove police said in a report filed after the incident. Officers also found blood on the handset to the phone but did not find any blood on the doorbell located nearby.
When the person tried to use the phone, the Northwest Central Dispatch center never received a signal because of a coding issue with the set up of the system.
