Excerpts from wrex.com:
On June 23rd, the Winnebago County Sheriff’s office and Loves Park Fire Department (LPFD) announced an agreement for 911 dispatching services and this past Monday, the tele-communicators at the Winnebago County 911 Center started to dispatch emergency calls for the Loves Park Fire Department. LFPD will also gain access to the county’s Computer Aided Dispatch software (CAD) giving them all the dispatch information right at their fingertips.
Previously, when a Loves Park resident called 911, the operator would then contact Mercyhealth, who would then call the agency that was needed, creating a time delay of anywhere from 30 seconds to one minute.
The county tele-communicators are responsible for receiving all 911 calls representing both emergency and non-emergency requests outside the City of Rockford, and for dispatching all law enforcement agencies outside the City of Rockford.
The Loves Park Fire Department is the first fire agency to be dispatched by the Winnebago County Sheriff’s Office.
