Posts Tagged consolidating emergency dispatch services with Glenview

New engine for Glenview

Photos of the new Glenview Engine 8 that was brought back from Pierce this week. 

Glenview Engine 8 – 2017 Pierce Arrow XT 1,500-GPM, 500 gallons of water, 10 gallons of Class A foam and 40 gallons of Class B foam. Pierce so# 30628

photos by Joe Faehndrick.

Glenview FD Engine 8

Glenview Engine 8 – 2017 Pierce Arrow XT 1,500-GPM, 500 gallons of water, 10 gallons of Class A foam and 40 gallons of Class B foam. Pierce so# 30628
Joe Faehndrick photo

Glenview FD Engine 8

Joe Faehndrick photo

Glenview FD Engine 8

Joe Faehndrick photo

The current 2009 unit assigned to Engine 8 will move into reserve status. 

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State mandated consolidation of 911 dispatch centers

Excerpts from the

A plan to transfer Winnetka’s 911 dispatch service to the Village of Glenview, along with those of Kenilworth, Northfield, and Glencoe, has moved forward, now that all four communities have officially directed their staff to begin negotiations with Glenview.

Winnetka Police Chief Patrick Kreis told Winnetka council members who approved negotiations at their Aug. 16 meeting that village residents would see no change to the service they get when calling a 911 dispatcher, nor would they see a change in their non-emergency communications with the department.

In fact, Kreis said, having access to a larger consolidated center with more staff could actually deliver emergency services faster, by allowing one dispatcher to take information while another dispatches officers.

A state law passed in July 2015 directs small communities across Illinois to consolidate 911 dispatch centers in order to help standardize 911 systems. In Cook County, consolidation is mandated for all communities with fewer than 25,000 people, and is supposed to be completed by July 2017.

Shortly after the legislation passed, Winnetka, Glencoe, Kenilworth, and Northfield, each of which has fewer than 25,000 people and all of whose police or public safety departments already operate on the same radio network, hired California-based Matrix Consulting Group to analyze the best way the municipal quartet could consolidate.

Matrix consultants narrowed the options to the communities creating their own so-called public safety answering point center, or PSAP, or contracting for dispatch services with another community.

Kreis said the study showed contracting with Glenview – which already serves several other communities, including Highland Park, Lake Forest, and Lake Bluff from two dispatch centers – would be the most efficient and least costly way to meet state requirements.

According to Matrix’s figures, the overall cost to start an independent four-town dispatch center, including one-time capital costs and hiring of extra personnel, would be about $2.6 million, compared to roughly $2.3 million to contract with Glenview. The operational portion of that would be about $1.5 million if the four communities went it alone, compared to about $1.2 million under a contract with Glenview, Kreis said and Winnetka’s annual cost savings would eventually be about $152,000.

Matrix’s report recommended a cost-sharing formula in which 20 percent of each year’s annual cost would come from a flat fee divided equally among the communities. Forty percent would be based on each community’s population, and a final 40 percent would be based on each community’s call and other service volumes.

The Matrix report states that under that formula, Winnetka would pay 34 percent, or $409,516 of the estimated $1.2 million in operational costs; Glencoe would pay 28 percent, or $346,144; Northfield would pay 25 percent, or $305,650; and Kenilworth would pay 13 percent, or $160,308.

One of the toughest parts of the changeover would be the loss of some highly skilled and respected dispatchers, Kreis said. Although some dispatchers will be retained to handle some administrative duties, he said “there will be job losses.”

Kenilworth Police Chief David Miller said he believes Glenview would need to hire as many as five new dispatchers if it takes on service to the four communities.”Our hope and belief is that Glenview would consider dispatchers from our communities.”.


thanks Ron

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Glenview to take over other towns (more)

The Chicago Tribune has an article about the new dispatching services for Highland Park:

Before last week, Highland Park City Council members said, they believed they would save upward of $250,000 a year by consolidating emergency dispatch services with Glenview.

But recently they were shocked to learn they might not save money at all. At a recent meeting, Finance Director Nikki Larson said the savings looked more like $5,000 over five years given the latest cost estimates from Glenview – and undetermined variables in service could actually wind up costing Highland Park more.

“Basically, it would cost us more to consolidate?” Mayor Nancy Rotering asked Larson. “As it stands today – yes,” Larson replied. “That makes no sense,” Rotering said.

After that meeting, Highland Park and Glenview officials seemed both befuddled and a bit miffed by what exactly happened to those projected savings. But Highland Park will continue to attempt a negotiation with Glenview that will make sense for all parties involved, officials said, while also considering other consolidation options.

In January, the City Council approved entering into negotiations with Glenview, which was to handle police and fire dispatch services for Highland Park, Lake Forest and Lake Bluff, while operating out of the Highland Park police station. Like other shared services among municipalities, the idea was to save money while maintaining high levels of service. The consolidation was initially projected to save Highland Park, Lake Forest and Lake Bluff a combined $4.5 million over five years.

Matrix Consulting Group, a public safety consulting firm, conducted a study of various cost-saving scenarios and presented findings to officials from the four towns in December.

At [ a] recent meeting, City Manager David Knapp explained that some of [a] $1.1 million [funding] request is a result of necessary technology improvements that would be needed with or without consolidation. He also said it’s possible that Matrix overestimated savings and Glenview underestimated costs.

Brent Reynolds, Glenview’s director of public safety support services, said he was “uncomfortable” with the notion that Glenview’s numbers have somehow changed. But additional technology enhancements were added into the cost based on previous discussions with Highland Park, Reynolds said.

About $354,000 in improvements were added in for Highland Park’s share of the cost to upgrade the radio system infrastructure, Reynolds said, adding “dual redundancy dispatch equipment” and effectively allowing the dispatch centers in Highland Park and Glenview to back each other up seamlessly.

Based on the consolidation formula, Lake Forest, Lake Bluff and Highwood would share an additional $354,000 of the improvement costs, Reynolds said, and Glenview would pay about $416,000.

In Lake Forest, Deputy Police Chief Karl Walldorf said the city is still in negotiations as to how much it would pay Glenview for taking on the duties, but initial figures predict Lake Forest will save about $1.9 million over five years.

That number doesn’t include the savings Lake Forest would realize if it doesn’t have to upgrade antiquated dispatch radio equipment, Walldorf said.

Earlier articles on the consolidation are HERE, HERE, HERE, and HERE.

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