Excerpts from Chicago.cbslocal.com:

A Waukegan family who lost their home in a fire last week received a special gift from firefighters. While family heirlooms are irreplaceable, Waukegan firefighters tried to lend the family some comfort by putting together care packages they tucked into backpacks. 

Sylvia Pilar Bout shared a video on Facebook Sunday of Waukegan FD Captain Matt Burleson and Firefighter/Paramedic Beth Moss surprising her 12-year-old niece Neveah Escobedo with a replica of a stuffed toy she lost in the fire on September 11. The video has been viewed 58,000 times on Facebook.

“If that doesn’t show you how amazing these people truly are than I dont know what will,” Bout wrote on Facebook. “Thank you Waukegan Fire Department for everything you have done for my family, we will never forget the compassion you have shown to us.”